Terms and Conditions
Effective January 1, 2026
A&M Azusa Concrete, concreteazusa.com, service@concreteazusa.com
Accepting these terms
These terms cover your use of the A&M Azusa Concrete website and any concrete work you hire us to do. By using this site, asking for an estimate or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work through it.
When we sign a written estimate or contract for your job, that document controls the job itself. If it says something different from this page, the signed document wins.
What we do
A&M Azusa Concrete is a concrete contractor in Azusa, CA, and we work in Azusa and the cities around it. Our work includes driveways, patios, sidewalks, steps, garage floors, stamped and decorative concrete, pool decks, retaining walls, footings, slab foundations, foundation raising, parking lots and concrete cutting. You can see the full list of services on our home page and read more about how we work on our About page.
The site describes our services in general terms so you know what we offer. It isn't a promise that a particular method, finish or result fits your property. We settle that on site, after we've seen the ground, the drainage and what's there now.
Estimates and pricing
We give free in-person estimates with no obligation to hire us. Nothing on this website is a price quote. Your price comes only from a written estimate we prepare after looking at your job.
An estimate is based on what we can see before the work starts. Concrete jobs sometimes turn up things nobody could see from the surface, like soft or wet subgrade, the soil the slab sits on, old buried concrete, roots or lines in the way. If that happens, we stop, show you what we found and explain the options. We don't do extra work or charge for it until you approve the change in writing.
An estimate stays good for the period written on it. After that, material and labor costs may have changed, so we may need to update it before we schedule the work.
Scheduling, weather and cancellation
We set a start date with you once the estimate is accepted. Pour dates depend on weather, temperature, material delivery and the condition of the site, so we may move a date when conditions would hurt the concrete. We'll tell you as soon as we know, and we won't pour just to hold a schedule.
New concrete needs time to cure, which means time to harden and gain strength before it carries weight. We'll tell you when it's safe to walk on and when it's safe to drive on. Using the slab sooner, or letting others use it, can damage it, and that damage isn't covered by our guarantee.
If you need to cancel or reschedule, please call us at (626) 540-1248 as early as you can. Your signed contract explains any charges for materials already ordered or work already done. Nothing on this page limits any right to cancel a contract that California law gives you.
Payment
Your written contract sets the payment amounts, when each payment is due and the ways you can pay. Payments are due on the dates the contract states.
If a payment is late, we may pause work until the account is current. We'll talk with you before taking any further step, and any step we take will follow California law.
Our guarantee and what it doesn't cover
Our work is backed by our satisfaction guarantee. If something about the work we did isn't right, call us and we'll come look at it and make it right where the problem comes from our work. The details for your job are in your written contract.
Concrete can still crack, even when the base is packed and the joints are cut right. Control joints are grooves we cut so the slab cracks along a line we chose instead of across the middle, but they don't stop cracking altogether. Small hairline cracks and slight color differences between pours are normal and aren't defects.
The guarantee doesn't cover damage from things outside our control. That includes ground movement, earthquakes, tree roots, water from gutters or irrigation, heavy vehicles the slab wasn't built for, deicing salts or harsh chemicals, use before the concrete has cured, and changes or repairs made by someone else.
Apart from what's written in our guarantee and your contract, and to the extent the law allows, we make no other promises about the work or this website, stated or implied.
Limits on our liability
To the extent California law allows, A&M Azusa Concrete isn't responsible for indirect or follow-on losses tied to a job or to this website, such as lost use of a driveway while it cures, lost income or the cost of other plans. Our total liability for any claim about a job is limited to the amount you paid us for that job.
We're fully licensed and insured. These limits don't apply where the law says liability can't be limited, such as harm caused by our own gross negligence or intentional wrongdoing.
Using this website
We try to keep this site accurate and current, but the information here is general and may change without notice. Please don't rely on it in place of an on-site estimate.
The words, photos and design on this site belong to A&M Azusa Concrete. You may view and share them for personal use, but not copy them for commercial use without our permission.
Settling a disagreement
If you're unhappy with our work or a bill, please talk to us first. Call (626) 540-1248 or use our contact page, and we'll look into it and try to settle it with you directly.
If we can't settle it that way, either of us may take the matter to small claims court where it qualifies, or to the state courts for Los Angeles County, California.
Governing law
These terms and any work we do are governed by the laws of the State of California, without regard to conflict-of-law rules that would apply another state's law.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one in effect. Changes don't alter a contract you've already signed with us unless we both agree in writing.
If a part of these terms is found unenforceable, the rest still applies.
Questions about these terms
If anything here is unclear, call us at (626) 540-1248 or reach us through our contact page. We answer Monday through Friday from 6 AM to 10 PM, and Saturday and Sunday from 7 AM to 11 PM, and you can expect a reply within 1 business day.